1. Introduction

Welcome to ReferGator. These Terms and Conditions govern your use of our affiliate marketing software (“Service”). By accessing or using ReferGator, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Service.

2. Definitions

• Service: ReferGator, our affiliate marketing software.
• User: Any individual or entity using the Service.
• Subscription: The paid access to the Service, billed periodically.
• Trial Period: A 7-day free trial period requiring a credit card, after which the Subscription fee will be charged.
• Buy Now Option: An option to purchase a subscription directly without utilizing the free trial period.

3. Eligibility

You must be at least 18 years old to use the Service. By registering, you represent and warrant that you meet this age requirement.

4. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

5. Subscription Plans and Billing

• Users can choose to purchase a subscription immediately using the Buy Now option or start with a 7-day free trial.
• A valid credit card is required to start the free trial.
• If you do not cancel your subscription before the end of the trial period, your credit card will be charged.

6. Customer Turned Affiliate Feature

• The Service includes a feature that allows customers to become affiliates.
• This feature is free for up to 10,000 customers.
• For every additional 1,000 customers, a charge of $1 will be applied.

7. Payment

• Payments for the Subscription are processed through Stripe (and optionally PayPal, if added).
• All fees are non-refundable except as stated in the Refund Policy below.

8. Cancellation

• You can cancel your subscription at any time through your account settings.
• If you cancel during the free trial period, you will not be charged.
• If you cancel after the free trial period or after using the Buy Now option, you will not receive a refund for any unused portion of your subscription.

9. Refund Policy

• ReferGator does not offer refunds once a subscription fee has been charged.
• Users are provided a 7-day free trial period to evaluate the Service.
• It is the user’s responsibility to cancel the subscription before the end of the trial period to avoid charges.
• Refunds will not be issued for reasons including but not limited to buyer’s remorse, lack of knowledge to use the Service, or dissatisfaction after the trial period has ended.
• No refunds will be issued for annual plans once charged.
• In exceptional circumstances, such as duplicate charges or billing errors, please contact our support team at support@refergator.com for assistance.
• For any inquiries or to submit a support ticket, please visit https://refergator.com/contact or use the support ticket system available in your dashboard.

10. Email Campaigns

• Complimentary email campaigns are sent to all customers and affiliates once a month.
• We use our best efforts to ensure delivery, but we cannot guarantee delivery or placement in the inbox or any other folders.
• We are not professional email service providers. If you are unhappy with our email campaign service, you can download your customers’ CSV file and use another email service provider.

11. Use of Service

• Users agree to use the Service only for lawful purposes.
• Any unauthorized use of the Service, including but not limited to hacking, unauthorized access, or tampering, is prohibited.

12. Intellectual Property

• All content, features, and functionality of the Service are and will remain the exclusive property of ReferGator and its licensors.
• Users may not copy, modify, distribute, or sell any part of the Service without prior written consent from ReferGator.

13. Limitation of Liability

• ReferGator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to your use or inability to use the Service.

14. Changes to Terms and Conditions

• ReferGator reserves the right to modify these Terms and Conditions at any time.
• Changes will be effective immediately upon posting on our website.
• Continued use of the Service after any changes indicates acceptance of the new Terms and Conditions.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at support@refergator.com or send a message using the contact form from https://refergator.com/contact

Privacy Policy

1. Introduction

Welcome to ReferGator. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our affiliate marketing software (“Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of personal data:

1. Personal Identification Information:
   • Name, email address, phone number, and other contact details.
2. Account Information:
   • Username, password, and other security information used to access the Service.
3. Payment Information:
   • Credit card details, billing address, and payment transaction details.
4. Usage Data:
   • Information about how you use our Service, such as the features you use and the time spent on our platform.
5. Technical Data:
   • Internet Protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

3. How We Use Your Information

We use the information we collect in the following ways:

1. To Provide and Maintain Our Service:
   • To set up and manage your account, process transactions, and provide customer support.
2. To Improve Our Service:
   • To understand how users interact with our Service, enabling us to improve our platform and user experience.
3. To Communicate with You:
   • To send administrative information, updates, and promotional materials. You can opt-out of receiving promotional emails by following the unsubscribe instructions included in these emails.
4. To Enforce Our Terms and Conditions:
   • To ensure compliance with our terms, conditions, and policies.
5. For Security Purposes:
   • To protect against unauthorized access, fraud, and other security threats.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except in the following circumstances:

1. Service Providers:
   • We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
2. Legal Requirements:
   • We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We use administrative, technical, and physical security measures to protect your personal data. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

Summary

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.